外贸实用表达

外贸实用表达

1. 开发客户与初步询盘

· 首次联系（Cold Email）

  · We are a leading manufacturer/supplier of [产品] based in [地区]. 我们是位于[地区]的领先[产品]制造商/供应商。

  · We came across your company on [平台/Alibaba] and were impressed by your product line. 我们在[平台/阿里巴巴]上了解到贵公司，并对你们的产品线印象深刻。

  · We specialize in [你的产品] and would like to explore the possibility of doing business with you. 我们专营[你的产品]，希望探索与贵司合作的可能性。

· 请求目录/报价

  · Could you please send us your latest catalog and price list? 能否请您发送最新的产品目录和价格单？

  · Do you have a MOQ (Minimum Order Quantity) for this product? 这款产品有起订量吗？

  · Please quote your best price for [产品名] based on FOB Shanghai. 请报基于FOB上海条款的[产品名]的最优价格。

2. 报价与谈判

· 提供报价

  · Further to your inquiry, we are pleased to offer you our best quotation as follows. 应您的要求，我们很高兴为您提供如下最优报价。

  · The offered price is valid for 15 days. 此报价有效期为15天。

  · The price is subject to our final confirmation. 此价格以我方最终确认为准。

· 价格谈判

  · Your price is found to be on the high side compared with other suppliers. 与其他供应商相比，您的价格偏高。

  · Is there any room for negotiation on the price? 价格还有商量的空间吗？

  · If your order is large enough, we may consider giving you a discount. 如果您的订单量足够大，我们可以考虑给您折扣。

· 讨论付款方式

  · Our standard payment terms are by T/T (Telegraphic Transfer) with 30% deposit and 70% before shipment. 我们的标准付款方式是电汇，30%定金，70%尾款在发货前付清。

  · Could you accept L/C at sight? 您能接受即期信用证吗？

  · We hope you can accept more flexible payment terms. 我们希望贵司能接受更灵活的付款方式。

3. 确认订单与合同

· 下订单

  · We would like to place a trial order for Model ABC. 我们想试订ABC型号的产品。

  · Please send us a proforma invoice for our order. 请就我们的订单发一份形式发票过来。

· 签订合同

  · Please find the Sales Contract attached. Please check and countersign it. 请查收附件中的销售合同。请审核并回签。

  · We have signed the S/C and returned it to you. Please arrange production accordingly. 我们已签署销售合同并返还给您，请据此安排生产。

4. 生产与质检

· 跟踪生产进度

  · Could you please provide an update on the production status? 能否请您更新一下生产进度？

  · We need to confirm the estimated time of completion (ETC). 我们需要确认预计完成日期。

· 安排验货

  · We will arrange a third-party inspection before shipment. 我们将在装运前安排第三方验货。

  · Please inform us once the goods are ready for inspection. 货物备好待验时请通知我们。

5. 物流与装运

· 讨论物流条款

  · We prefer to ship by sea for this order. 这批订单我们希望走海运。

  · Please inform us of the shipping schedule. 请告知我们船期。

· 发送装运通知

  · The goods were shipped on [日期] via [船名]. 货物已于[日期]通过[船名]发出。

  · Attached is the Bill of Lading (B/L) and other shipping documents. 随附提单及其他装运单据。

6. 处理问题与投诉

· 回应投诉

  · We are sorry to hear that you are not satisfied with the goods. 得知您对货物不满意，我们深感抱歉。

  · We will look into this matter immediately and get back to you. 我们将立即调查此事并给您回复。

  · If it's due to our fault, we will take full responsibility. 如果是我们的责任，我们将承担全部责任。

· 提出解决方案

  · We agree to send you replacements for the defective products. 我们同意为您更换有缺陷的产品。

  · We can offer you a 5% discount on your next order as compensation. 我们可以在您下次订单中给予5%的折扣作为补偿。