经验分享：没有承诺的价格申请都是骗人的！请先让客户给出承诺，我们再全力以赴！

场景一:客户对样品满意，卡在价格谈判环节

❌普通回答

OK, I'll go and ask my supervisor if we can reduce the price to XX.

好的，我去问问我的上级，看能不能把价格降到xx

◆回应太过随意，直接答应去问价，没给客户设限;客户拿到价格后，一般不会立刻下单，而是接着比价，拿着你的价格去压同行。

✅参考回答

Besides price, other concerns? lf l get xx, can we confirm order and arrange prepayment today? You know, this price is almost close to our cost price. l'll surely face a tough battle with various departments and might even get scolded. lf we succeed, we can start our cooperation right away. But if you still hesitate, all my efforts will be in vain.

除了价格，还有别的顾虑吗?要是我争取到xx价格，咱们今天能确认订单并安排预付款吗?您也知道，这个价格近乎成本价了，我去申请少不了跟各部门'过招’，挨批都有可能。要是真成了，咱们马上开启合作，要是您还得犹豫观望，我这一通忙活可就白费啦

场景二:客户说同行有赠品，要求同等折扣

❌普通回答

Okay,l’ll talk to the boss to match that discount.

好的，我去和老板说，匹配那个折扣。

◆不假思索答应去匹配折扣，没有深挖客户对赠品之外产品价值的认可度，更没促使客户确认订单其他关键要素，客户轻松拿捏销售，后续即便折扣到位，客户可能还想要更多优惠。

✅参考回答

I see you’re interested in extra value. Our products have unique features like xx that competitors can’t match. lf we still offer you a discount equivalent to the value of those xx赠品, and you find these product advantages compelling enough, would you commit to finalizing the order within two days? We’re bending over backwards here, so your definite answer matters.

我看得出您对附加值感兴趣。我们的产品有像xx这样独特的优势，是竞争对手比不上的。要是我们还给您提供等同于那些xx赠品价值的折扣而且您觉得产品这些优势足够有吸引力，您能在两天内敲定订单吗?我们已经很努力了，所以您确切的答复很重要。

场景三:客户担心新品，想压低价格

❌普通回答

I’ll go and consult with the manager about a lower price for you.

我去和经理商量一下，给您降点价。

◆这种回应只是机械地答应去争取低价，完全忽略客户对新品市场反馈的担忧核心，没有引导客户聚焦交易本身，也没让客户给出任何成交承诺，很可能后续即便降价，客户依旧因信心不足而拖延下单。

✅参考回答

I hear your concerns about the new product. What if we offer you a detailed market analysis report along with the product? lf this extra support helps ease your worry, and we also manage to give you a xx折扣, would you be willing to place a trial order right away? We’re really stretching to meet your needs here,so your quick decision would be much appreciated.

我明白您对新产品的顾虑。要是我们除了产品，还为您提供一份详细的市场分析报告呢?要是这份额外支持能缓解您的担忧，而且我们还能给您xx折，您愿意马上订一批试用吗?我们已经在尽力满足您的需求了要是您能尽快做决定，那就太感谢了

我们可以去尝试使用这样的话术去回复客户，比我们苍白的说去申请最低价格效果好得多！