马上国庆假期来了，放假还要不要跟进客户？

马上国庆假期来了，放假还要不要跟进客户？

要！必须跟进！你休息，不能让客户和你的关系休息！

20条不同客户类型的国庆节前跟进合集

尽量把假期提前写1-2天，有个缓冲区

【客户状态分类】+【节前沟通话术】

1. 已下单未付款客户：

Hi [Name], our team is preparing for the upcoming holiday from Oct 1st to Oct 7th To secure the production timeline we discussed, your payment before Sep 29th will help us keep everything on track.

我们公司将于10月1日至10月7日国庆假期休假。为了确保我们之前谈好的排产计划，如果能在9月29日前完成付款，将非常有助于保持进度不变。

2. 已打款但未确认款项客户

Hi [Name], kindly let me know once the payment reaches bank. Our accounts department will process everything before the holiday if we receive confirmation soon.

请在款项到账后告知我，我们财务部在放假前可以尽快处理相关事宜。

3. 报完价客户，迟迟没回复

Before we enter our holiday period, I wanted to see if there's anything further you need regarding the quotation we shared. We can help get things moving quickly if you'd like to proceed.

趁我们还未放假，想确认一下我们之前发给您的报价是否还有其他需要补充？如果您准备推进，我们可以马上安排。

4.  冷淡客户，长时间没动静

We’ll be closed for National Holiday starting Sep 29th. If any of your projects are ready for the next step, now is a good window before our break.

我们9月29日准备国庆放假，如果您这边有项目已准备推进，现在是假期前的理想时间点。

5. 新开发客户，首次互动刚开始

I hope things are going well on your side. We’ll have our National Holiday from Oct. 1st–Oct 7th. Let me know if there's anything I can help prepare before then.

希望您一切顺利，我们公司10月1日到10月7日将放国庆假期，如您这边有任何需要提前安排的，我这边可以配合准备。

6. 正在开发，已经发样品

As we enter our holiday period next week, I’d love to hear your feedback on the samples. It will help us prepare the next steps after we return.

我们下周将进入国庆假期，想请教一下您对样品的反馈，这样我们假期后可以第一时间安排下一步工作。

7.  已经出货客户

Hi [Name], the shipment is on its way, and we’ll be off from Oct. 1st to Oct 7th In case you have any questions during this period, I’ll still be reachable by email and WhatsApp.

货物已发出，我们9月29日至10月6日放国庆假，如您期间有任何疑问，我邮箱和WhatsApp依然会保持在线。

8. 老客户，合作多次

Hi [Name], just dropping you a quick note — our holiday begins on Oct. 1st As always, feel free to reach out during the break if anything comes up.

提前跟您说一下，我们10月1日开始放国庆假，一如既往，如果期间您有任何需求，随时联系我。

9. 常年互动但从不下单的客户

As we approach our holiday, it’s a good moment to revisit your upcoming project plans. I’m happy to help with any preparation you need.

趁着节前这段时间，也是个好时机重新梳理一下您接下来的项目安排，我这边随时可以配合做准备。

10.  之前报过价，现在基本不回

Not sure if your team is still reviewing the previous offer. Since we’ll be on holiday soon, I wanted to make sure you have all the info you need.

不确定贵司是否还在评估之前的报价，鉴于我们即将放假，想确认您这边是否资料齐全，如需我补充请随时说。

✅【特别情境场景】跟进话术

11. 客户一直说“快了”，但不下单

Hi [Name], since we’re heading into a holiday week, if your team is ready to proceed, now is the best time to lock in production.

我们即将进入国庆假期，如果您团队已准备推进，这是锁定排产的最佳时机。

12. 已确认订单但迟迟未打款

Hi [Name], to keep your timeline intact, payment this week would help us arrange production smoothly before the holiday

Hi [客户名]，为确保您的交期不受影响，如能本周安排付款，我们可以在节前顺利安排生产。

13.  高潜客户，还在上级审核

Hi [Name], as we prepare for the upcoming holiday, feel free to let me know if your team needs anything from our side to support internal approval.

我们正准备国庆节前的各项安排，如果您那边审批流程还在进行中，有需要我这边提供材料，随时告诉我。

14. 客户提出异议后没回复

Hi [Name], before we close for the holiday, I’d be happy to address any concerns you may still have regarding the previous offer or terms.

在我们放假前，如果您对之前的报价或条款还有任何顾虑，我非常愿意协助解决。

15.  约了节后见面/验厂的客户

Hi [Name], looking forward to catching up with you after the holiday. If there’s anything you'd like us to prepare in advance, just let me know before Sep 28th.

期待节后与您见面，如有任何需要我提前准备的，请在9月28日前告诉我，我这边会安排好。

16.  等客户下PO的状态

Hi [Name], once the PO is ready, we can proceed right after the holiday. If you prefer to send it before the break, we’ll get it lined up in priority.

您那边的采购订单一旦确认，我们节后就能马上安排。如您希望假期前发送，我可以提前预排。

17. 准备谈长期合作的大客户

Hi [Name], before we go on holiday, I’d love to hear your thoughts on the long-term cooperation plan. Happy to finalize anything you’d like this week.

在我们放假前，非常期待听听您对长期合作计划的看法。如有需要，我这周可以协助推进确认。

18. 客户说“考虑下”，然后沉默

Hi [Name], if there’s anything still under consideration, feel free to share. Before our holiday, I’ll be available to support any decision-making.

如果您这边还有需要考虑的地方，也欢迎您提出来。在我们放假前，我随时待命协助推进决策。

19.  时差国家客户（节日期间他们正常上班）

Hi [Name], during our holiday (Oct.  1st–Oct 7th), I’ll still be checking emails and WhatsApp. If you need anything urgent, I’m always one message away.

我们放假期间（10月1日至10月7日），我仍会查看邮箱和WhatsApp，如您有任何紧急事项，随时给我留言就好。

20.  顺便祝节日快乐+拉近关系

Hi [Name], wanted to wish you a peaceful and productive week ahead. Our team will be off for National Holiday soon — let me know if there’s anything I can arrange for you beforehand.